Rental Policies

  1. CHECK-IN

    3-5 p.m. Central Time 7 days per week. Check in time is strictly enforced to allow for proper cleaning of our rentals. Should your arrival be on a holiday or after 5:00 PM, please call our office for late check-in instructions.

  2. Reservations

    All reservations must be made by an adult over the age of 25. Reservations must have one adult over the age of 25 for every 3 persons under the age of 25 occupying the unit during the full time of the reservation. Reservations made under false pretense will be subject to eviction and forfeiture of deposit and/or monies paid. Identification must be shown upon check-in for verification of age.

  3. Advance Deposits

    A $300 payment is required at booking to reserve a vacation rental. Reservations made 14 days or less prior to arrival require an electronic check or credit card payment upon booking. This Advance Rent Payment is only refundable in the event of cancellation through Travel Guard Travel Insurance. This travel insurance is automatically calculated and added to your rental rate at booking.

  4. Final Rental Payments

    Final payments are due in full 14 days prior to arrival. Payments may be made by cash, traveler’s check, bank money order, credit card or personal check with proper identification. In the event of cancellation, refunds must be obtained from Travel Guard Insurance and are subject to their policies and conditions. To protect the loss of your rental payments, travel insurance is strongly recommended.

  5. Travel Guard Travel Protection Insurance

    Insurance is automatically calculated and added to your rental rate upon booking. The plan is optional but it is strongly recommended that you secure travel insurance. In case of any unforeseen events, this insurance helps protect your vacation investment. If you choose not to purchase this coverage no refunds will be given. Questions concerning Travel Guard Insurance can be addressed at their website (www.travelguard.com) or by calling 877-249.5376 and refer to product #008573. They are available 24 hours per day

  6. Cancellation of Reservations

    Please contact our office as soon as possible should you need to cancel or change your reservation. Once your reservation has been confirmed, any cancellations, date or property changes will be subject to this cancellation policy. To prevent loss of your rental payments we strongly recommend purchasing Travel Guard Insurance.

  7. Security Deposit

    Visa/MasterCard or Discover card number will be required prior to check-in. If repairs to the rental are required as a result of damage from your stay, Navarre Properties, Inc., reserves the right to charge the card for the expense of repairs.

  8. Hurricane Policy

    Should a Mandatory Evacuation order be given, refunds will be made by Travel Guard Insurance if you have purchased coverage. Navarre Properties will not issue any refunds of any rental payments.

  9. Housekeeping

    Accommodations will be cleaned to quality standards prior to your arrival and after your departure. You will be responsible for cleaning of your unit during your stay and leaving it in good condition at check-out. Please remember that you are staying in someone’s home during your vacation; please treat it as if it were your own.

  10. Linen/Towels/Supplies

    Accommodations have complete linen packages provided. We ask that you bring your own beach towels and beach blankets as linens must not be removed from accommodations. Guests will be charged for missing and/or damaged linens. A complimentary set-up of trash liners, bathroom tissue and facial soap is provided but guests must provide any additional items as needed. Please see our website for suggested items to bring. Locked closets are maintained by home owners for personal use and are not included in the rental.

  11. Furnishings and Equipment

    All rental properties have fully equipped kitchens, coffee makers, dishwashers, televisions, microwave ovens, DVD players, central heat, air conditioning and telephones.

  12. Pets

    Pets are not allowed in most properties (check our web page for Pet Friendly Rentals).

  13. Smoking Is Prohibited

    Smoking is not allowed in any of our properties. Additional charges will be incurred for carpet and upholstery cleaning as well as deodorizing if ANY evidence of smoking is found inside our accommodations.

  14. Unit Substitutions

    In rare instances, a unit that has been reserved may become unavailable. We reserve the right to change your reservation to like or better accommodations. Rates may vary and Navarre Properties’ liability shall be limited to a refund of deposit.

  15. Parking

    Please park in designated areas only. Most properties allow only 2 vehicles, no boats, RVs or trailers. Specific properties do have vehicle restrictions and require parking permits. Please visit our website for Navarre Beach Area boat and RV storage facilities.

  16. Indemnity

    Navarre Properties, Inc. will not be liable for any damages to rental property or furnishings, nor for injuries resulting from any accident that may occur in or on the premises during guest occupancy. Representatives of Navarre Properties, Inc. or unit owners may enter the premises at any reasonable time to make repairs. Navarre Properties, Inc. will not be held responsible for acts of theft or vandalism or other damages to the guest’s personal items left in the unit. Neither Navarre Properties, Inc. nor the unit owner is responsible for personal items left on the premises by guest upon departure. Units may not be sublet.

  17. Policy Enforcement

    Please remember that these policies and guidelines are set forth for your protection, as well as the protection of the properties managed by Navarre Properties, Inc., and will be strictly enforced.

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